The Public Works Department is responsible for capital improvements, maintenance and repair of the city's transportation and utility infrastructure, public buildings and city-owned fleet and machinery. The department also manages and operates the city's water and wastewater treatment plants and provides residential trash collection and recycling activities. The Public Works Department is comprised of two major divisions: Maintenance and Operations and Utilities.

Maintenance and Operations Division

The Maintenance and Operations Division is responsible for the planning, design and maintenance of the city’s infrastructure. The division is also responsible for providing trash and recycling services in addition to managing the city's fleet maintenance facility.

Maintenance and Operations is comprised of the following eight sub-divisions that provide the services listed below: Administration, Engineering, Facilities, Fleet, Streets, Stormwater, Sanitation, and Water Distribution and Wastewater Collection.

• Engineering is responsible for capital improvement programs, planning, design and rights-of-way (ROW) inspection and permitting.
• Facilities Maintenance is responsible for the repair and maintenance of all city-owned public buildings.
• Fleet Service is responsible for the maintenance and replacement of city vehicles and equipment.
• Street Service includes snow removal, street sweeping, asphalt patching and crack sealing, and curb and gutter maintenance. Street service also includes the installation and repair of stormwater piping and catch basins.
• Stormwater Management is responsible for administering the city’s stormwater permit and implementing associated programs to reduce the discharge of pollutants into the stormwater collection system.
• Water Distribution and Wastewater Collection is responsible for the maintenance and repair of the city’s water and sewer infrastructure, including appurtenances such as valves, service connections, water meters, fire hydrants, and storage facilities.
• Sanitation is responsible for weekly trash collection from residences (excluding apartment complexes and some townhomes). In addition, Sanitation provides special pick-ups, green waste services, and operates the recycling drop-off locations.

Utilities Division

The Utilities Division is responsible for providing a clean, safe and dependable supply of drinking water. It is also responsible for the treatment of wastewater that meets environmental and regulatory requirements. Primary functions of this section include operating the city’s water and wastewater treatment plants, maintaining electrical and mechanical facilities of the utility system (i.e. lift stations and booster pumps), and providing laboratory testing services. This section is responsible for protecting the city’s water supply by participating in external agency activities, securing new water rights and implementing conservation programs.

Utilities is comprised of the following six sub-divisions that provide the services listed below: Water Operations, Lab Operations, Electrical and Mechanical, Water Resources, Wastewater Operations and Industrial Pretreatment.

• Water Operations is responsible for the treatment of the city's drinking water, under the requirements of the Safe Drinking Water Act, and the operation of the city's distribution system. This sub-division also acts as the city's 24-hour emergency call center.
• Laboratory Operations is responsible for the chemical and microbiological analysis of the city's raw water, drinking water, and wastewater. Additionally, this sub-division monitors federal and state regulatory activities that may impact both the drinking water and wastewater operations.
• Electrical and Mechanical Services provides maintenance and upkeep support for the Water Treatment Facility, Wastewater Treatment Plant, booster station, and wastewater lift stations.
• Water Resources is responsible for the city's water rights accounting and acquisition. The city's water conservation programs are also coordinated in this service area.
• Wastewater Operations is responsible for the treatment of the city's wastewater under the requirements of the Clean Water Act.
• Industrial Pretreatment is responsible for ensuring that the city's collection system and wastewater treatment plant are protected from industrial activities. It also oversees the cross-connection control program.